Customer Support

“Welcome to Phoebe Ward Studio Customer Support”

Introduction Section:

“Thank you for visiting the Phoebe Ward Studio Support page. Whether you have questions about your order, need assistance with a product, or want to inquire about a commission, we’re here to help. Please find the contact information and support resources below.”


1. General Support

If you have any general questions or need assistance, please feel free to contact us, and we’ll get back to you as soon as possible.


2. Order Support

Have an issue with your recent order? Need an update on your shipment? We’re here to help with any order-related questions or concerns.


3. Refunds & Returns

If you need to request a refund or initiate a return, please reach out to us at the email address below. Make sure to include your order number and reason for the refund/return in your email.


4. Commission Requests & Inquiries

Interested in commissioning a custom piece of art? Please reach out with your ideas or questions, and we’ll provide you with the next steps for a custom order.


5. Product Questions or Pre-Sale Inquiries

If you have any questions about a specific product, need help choosing the right piece, or want more information before making a purchase, contact us here.


6. Shipping Information

Looking for more details on shipping times, methods, or tracking your order? You can find this information on our Shipping Policy page. For specific questions:


7. FAQs

You may also want to visit our Frequently Asked Questions (FAQ) section for answers to common questions regarding:

  • Shipping
  • Returns and Refunds
  • Payment Methods
  • Art Commissions
  • Care and Handling of Artworks

FAQ


8. Social Media & Additional Help

We are also available for support via our social media channels. Feel free to reach out for quick updates or inquiries:


Closing Note:

“We’re committed to ensuring your experience with Phoebe Ward Studio is smooth and enjoyable. If you have any questions or concerns, don’t hesitate to reach out using the emails above. We look forward to helping you!”


Key Email Addresses for Customer Use: